Privacy Statement
Effective Date: 9/22/2026Go Krafted, a Saratoga Botanicals LLC company (“Company,” “we,” “us,” or “our”) respects the privacy of our customers, suppliers, business partners, and website visitors. This Privacy Statement explains how we collect, use, maintain, and protect information provided to us in connection with our container, packaging, and packaging-solutions products and services.
Information We Collect
We may collect information necessary to conduct business and provide our products and services, including:
- Business and contact information, such as names, company names, addresses, telephone numbers, and email addresses.
- Information submitted when requesting product information, quotes, samples, specifications, estimates, or other packaging solutions.
- Product and purchasing information, including container types, packaging specifications, quantities, dimensions, materials, applications, and delivery requirements.
- Information necessary to process orders, invoices, payments, shipments, and customer-service requests.
- Technical information associated with visits to our website, such as IP address, browser type, device information, and website usage data, where applicable.
How We Use Information
We may use information we collect to:
- Respond to inquiries, quote requests, and requests for packaging solutions.
- Prepare and provide pricing, estimates, product specifications, samples, and proposals.
- Process and fulfill orders for containers, packaging materials, and related products.
- Coordinate manufacturing, sourcing, inventory, logistics, and delivery.
- Communicate regarding orders, products, availability, lead times, and customer-service matters.
- Maintain business and accounting records.
- Improve our products, services, website, and customer experience.
- Comply with applicable legal, regulatory, and contractual requirements.
We do not sell or rent customer information for third-party marketing purposes.
Sharing of Information
We may share business and contact information with trusted third parties when reasonably necessary to conduct business, including manufacturers, distributors, suppliers, freight and logistics providers, payment processors, technology providers, and professional service providers. We require such parties to handle information appropriately and only for legitimate business purposes.
We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, property, customers, employees, or business operations.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to fulfill the purposes described in this statement, maintain business and financial records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory obligations.
Quotes, Estimates, Pricing & Availability
All quotes, estimates, pricing, lead times, product availability, and related information provided by GoKrafted are based on conditions known and applicable as of the date stated on the quote or estimate. Unless otherwise expressly stated in writing, quotes and estimates are not guarantees of future pricing, availability, inventory, freight costs, lead times, or supply.
Pricing and availability may fluctuate due to changes in raw material costs, transportation and freight costs, tariffs and duties, manufacturer pricing, production capacity, inventory levels, demand, currency fluctuations, labor costs, energy costs, supplier conditions, market conditions, and other factors affecting the packaging and supply chain industries.
Accordingly, GoKrafted reserves the right to confirm or revise pricing, availability, quantities, and lead times prior to order acceptance or shipment when circumstances have materially changed. Product availability and quoted pricing are subject to supplier and manufacturer confirmation unless otherwise stated in writing.
Where an estimate is provided for a packaging program, custom container, packaging component, tooling, freight, or other solution, the estimate is based on the specifications, quantities, assumptions, and information available at the time it is prepared. Changes to specifications, quantities, materials, production requirements, shipping requirements, or other project conditions may result in revised pricing or lead times.
A quote or estimate is valid only for the period specified on the applicable document. If no validity period is stated, the quote or estimate is considered valid only as of the date provided and remains subject to confirmation by GoKrafted Packaging Solutions, a Saratoga Botanicals LLC company.
Changes to This Statement
We may update this Privacy Statement periodically to reflect changes in our business practices, technology, legal requirements, or services. The updated version will be posted with a revised effective date.
Contact Us
Questions regarding this Privacy Statement or the handling of your information may be directed to: